2024 PlayX4

HOMEC/S CenterFAQ

FAQ

B2C Operation Secretariat

kakaoTalk. Search '플레이엑스포' on KakaoTalk and add a channel. / Please add channels by scanning the QR code.

Tel. 82-31-995-8237

Total 32

[EVENT DETAILS] Where will 2024 Playx4 be held?

It will be held for four days from May 23rd (Thursday) to 26th (Sunday) 2024 at the Hall 3, 4, 5 of KINTEX 1.
[EVENT DETAILS] When is the time to enter and exit the event?

Admission starts at 10 a.m. and exit at 6 p.m.
[EVENT DETAILS] What time is the closing time for admission?

The closing time for admission is 5 p.m. every day. We recommend you to visit before that time, if possible.
[EVENT DETAILS] When can I check the Participating companies and booth?

Information such as the lineup of participating companies and booths will be uploaded sequentially on the PlayX4 website and SNS channel in May.

[Pre-registration] Please explain the types of pre-registration.

[Personal Pre-Registration] It's the most common type of pre-registration. Regular visitors who don't have a plan to cosplay can apply.

[Group pre-registration] If you wish to visit a group of more than 10 people, including game departments, educational institutions, and game clubs, you can apply. When you apply for the visit, you can enter faster if you write down all your contact information.

[Pre-registration of cosplay] This is pre-registration for those who are planning to cosplay. If you are planning a cosplay facility, you must proceed with 'pre-registration of cosplay'. For those who do not plan to use cosplay facilities, please check the participation regulations and pre-register for cosplay.

[Press Pre-Registration] This is a pre-registration applied by media officials and reporters who can clearly prove their identity with business cards.
(Except for the personnel who operate YouTube channels in public institutions, please use individual pre-registration instead of press pre-registration.)

[Pre-registration] Is it possible to visit only on the desired date filled in during the pre-registration process?

Entry is not necessarily available only on the date of pre-registration application. Please understand it as a demand survey concept.

[Pre-registration] What is the pre-registration entry procedure?

Please refer to the observation information page.
(https://www.playx4.or.kr/eng/b2c/member/guide.php)

1) A pre-registered visitor
Application for pre-registration on the website (5.22 17:00 closing) → Visit the waiting line → Check the pre-registration QR and enter → View the exhibition

2) A pre-registered cosplay visitors
Application for pre-registration on the website (5.22 17:00 closing) → Visit the registration desk → Issue an entrance bracelet (issuance after confirmation of pre-registration) → Visit the entrance waiting line → View the exhibition

3) On-site registered visitors
Visit the registration desk → Access the QR code and enter required information → Payment of admission fee → Issuance of an entrance bracelet → Visit the entrance waiting line → Watch the exhibition

[Pre-registration] When is the pre-registration due?

The pre-registration application for 2024 PlayX4 will be available from 14:00 on April 15 (Mon) to 17:00 on May 22 (Wed).

[Pre-registration] Is it possible to do both general and cosplayer observations?

Since the general pre-registration terms and conditions and the course participation rules are different, you must create two accounts and apply for pre-registration after agreeing to each of the terms and conditions.
Please register in advance according to the schedule you want to visit. You can apply for the same membership information and contact information, but if you do not follow the entrance method for each type of visit, your entry may be restricted. (General: enter with QR code / Cosplay: enter after receiving wrist bracelets at the registration desk)

[Pre-registration] I applied for the wrong type of pre-registration, can I change it? (ex. General → cosplay)

The information cannot be modified directly from Mypage. If you send us your name and ID recorded when you pre-register via the PlayX4 office mail (playx4@kintex.com) and explain the contents, we'll notify you after deleting the pre-registration details. After that, you can proceed with the pre-registration process again.

[Pre-registration] What is the procedure after pre-registration?

We will send you a QR code for pre-registrations via Kakao Talk message after 17:00 on May 22nd (Wednesday). Please wait!

[Pre-registration] I want to check the contents of the pre-registration information I applied for. What should I do?

After you log in, you can check and modify it in the upper right "My Page".
However, it is not possible to change the type of pre-registration (ex. general → cosplayer, etc.), so please send your name and ID to e-mail(playx4@kintex.com) and explain the contents.

[Pre-registration] For group pre-registers, is a visit to the registration desk mandatory?

It is not required.
When registering in advance as a group, please fill out the contact information of all members of the group, including the guide, in the Excel file, and a QR code will be sent to you individually. In that case, a visit to the registration desk is not required.
But those who do not have their contact information should visit the registration desk. In some cases, it may be necessary to be accompanied by a guide, so it is recommended to minimize additional procedures by filling in everyone's contact information.

[Pre-registration] Is it necessary to pre-register children when accompanied by a guardian?

If the infant you want to accompany is less than 36 months old, pre-registration is not required, but if it is more than that, you can enter after pre-registration.
However, preschoolers can enter for free regardless of pre-registration, so there is no need to register in advance.
However, the on-site registrant entry procedure and the pre-registration entry procedure may be partially different, so please check the information and select the admission method you want.

[Pre-registration] For foreigners, how can I pre-register?

You can apply in the same way as Koreans. If there is anything difficult or that needs to be confirmed, please contact the e-mail.
[playx4@kintex.com]

[Pre-registration] If Kakao Talk is not available, how can I get a pre-registration QR code?

Those who cannot use KakaoTalk will not be able to receive a QR code that will be sent in batches on the evening of May 22nd (Wednesday).
Even if it is cumbersome, you can enter after visiting the on-site desk to confirm your pre-registration.

[On-site registration] How much is the admission fee?

- On-site registration is 7,000 won for adults / 5,000 won for elementary, middle, and high school students.
- For Gyeonggi-do residents, a 50% discount is available. (Evidence of address is required with a resident registration card, etc.)
- Free admission is available for preschoolers, senior citizens aged 65 or older, people of national merit, persons with disabilities, and one companion. (Proof required)

[On-site registration] What is the standard of free admission?

Free admission is available for preschoolers, senior citizens aged 65 or older, people of national merit, persons with disabilities, and one companion. (Proof required)

[On-site registration] Do on-site registration visitors have to visit the registration desk?

No. If you complete the payment of the admission fee after accessing the link of the registered QR code to be placed throughout the venue, you can enter by issuing a QR code without going through the registration desk. However, if you need to check evidence such as free admission and discounts for Gyeonggi residents, you must visit the registration desk.

[OPERATIONS] From what age can enter?

There is no limit of the entrance age. However, we recommend the position from more than 36 months.
For preschoolers and lower grade elementary school students, please visit with your guardian.

B2C

Address 217-60, Kintex-ro, Ilsanseo-gu, Goyang-si, Gyeonggi-do

Contacts 82-31-995-8237

E-mail playx4@kintex.com
B2B

Address GGC, 6F GCCEI 12, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea

Contact 82-31-776-4790

E-mail playx4@gcon.or.kr